Last Updated: October 30, 2025
1. What is ThreatRidge Security Solutions?
ThreatRidge Security Solutions LLC provides cybersecurity awareness training and phishing simulation testing for small and midsize businesses.
Our mission is to help organizations strengthen their human firewall through continuous education, testing, and real-world simulations.
2. How do phishing simulations work?
We design safe, realistic phishing email campaigns that test employee readiness.
When users click a simulated phishing link, they’re redirected to a brief learning page that explains what they missed and how to identify similar threats in the future.
All results are reported privately to your organization’s administrator — not publicly shared.
3. What kind of training does ThreatRidge provide?
We offer:
Security Awareness Modules — interactive micro-lessons covering phishing, passwords, ransomware, and data protection.
Phishing Simulations — automated tests with adaptive difficulty based on user performance.
Reporting Dashboards — analytics to track engagement, risk trends, and improvement over time.
4. Is my company’s data secure?
Yes. ThreatRidge follows strict security and privacy standards, including encryption, multi-factor authentication, and limited data access.
We process only the data necessary to deliver your training (e.g., employee names and emails).
Data is stored securely and never sold to third parties.
5. Can I customize my training campaigns?
Absolutely. You can tailor training frequency, content type, and campaign difficulty to match your company’s industry or compliance needs (HIPAA, PCI DSS, etc.).
Custom templates and reporting integrations are available on Growth and Pro plans.
6. How often should phishing training be done?
We recommend monthly phishing tests combined with quarterly refresher modules.
Consistency helps employees stay alert — the goal is habit-building, not one-time awareness.
7. What happens if employees fail a test?
No one gets in trouble!
Our approach is educational, not punitive. Employees receive instant feedback and short follow-up lessons to reinforce learning without embarrassment.
8. How long does setup take?
Most clients are fully onboarded within 48–72 hours after signup.
We provide a guided setup process to import users, choose templates, and launch your first campaign quickly.
